1st Mile Driving School, Chico | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

I set up my daughters first behind the wheel driving instruction and paid for this plus the fees associated with signing off for her permit.
Over the last 6 weeks, I have called this business almost 10 times (and left messages each time) requesting someone please call me back to set up her subsequent behind the wheel appointments so she can get her license at the end of July.
I finally called again today (they have NEVER answered their phone) and left yet another message but this time I simply said I needed to “get some information” about their program and offerings and interestingly, I received a call back within 20 minutes. I DO NOT recommend this company as they are extremely unprofessional, don’t return any phone calls and offer ZERO customer service. Very rude and unaccommodating staff. It may be very slim Pickens in Chico as far as driving schools are concerned and maybe you don’t care about folks whom have already paid for your service or keeping business. You won’t be that busy one day (especially at the rate you’re word of mouth business practices are spiraling down hill) and your reputation goes a long way. I will be taking my business out of chico unfortunately.

I did not want to get my license at all because driving seemed really scary in the beginning, but my driving instructor really listened to my fears and helped me feel comfortable. She started out with just explaining what we were going to do and the controls of the car. Getting a run down in the beginning really helped with my anxiety. We started off slow in the beginning and then progressed appropriately. I was comfortable driving with my parents and eventually I passed my license test!

Called because I need my 3rd appointment, yet the receptionist took me off the calendar and just told me she would put me on a cancelation yet never called me back to tell me that I was a priority until the day of my 3rd appointment when I called back. Called again today to just make another one and once I told her my name she hung up. Jamie is really rude, sorry but we’re paying $375 for classes we need, sorry it inconveniences you to do your job.