Tutor Time of Matthews, Matthews | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

I set up a tour to decide if I would like to enroll my child, and I am SO glad we passed. An hour before our appointment, the director (has a northern accent) calls and says they can’t do it because it is pickup time. This would have been nice to know while setting the appointment in the first place. She then says we can do a virtual tour, so I gave her my email to set up a meeting on Teams, I completely understood due to Covid. Five minutes before the meeting she says she can’t send the link to my email (which works perfectly fine) and when I offer to give her my second email she AUDIBLY sighs and with a nasty tone, says we need to cancel and yells at me that she does not have time. It sounds like she just forgot about our appointment and could care less about us enrolling. I was just blown away with how disrespectful she was to me as a parent; let alone how she behaves towards the children when parents aren’t around. I am so glad she presented that character, as we did not enroll and would never recommend this school to anyone. Hopefully corporate can have a discussion with the Director.

Tutor Time of Matthews is great! The new director, Alison, is very nice and has been so helpful any time I have called. I also love my child’s teachers. My interactions at drop-off and pick-up have been positive and my child seems to be very happy and comfortable there.

I really love the app that they use to keep us posted during the day. I get to see what my child eats and how much, when their diaper is changed, when they fall asleep for nap, photos AND videos.

One of the biggest perks is they feed the children a morning snack, lunch, and afternoon snack – no more packing lunch! I also love that they provide diapers and wipes.

We are very happy here and it’s great to know your child is cared for and having fun!