AquaTech Swim School – Concord, Concord | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

I would give no starts if it was possible. Their policies are worse than a German Gestapo. We’ve been going there for over 6 months, no problems. My wife who’s a graveyard nurse, had to cancel her card on file because of possible fraud. Since she works at night, she neglected to inform them (our fault). But as I walked in my son jumped in the water leaving me at the check in table. Their true colors showed that they are all about the money. Since my card was declined they said i have to pull my son out of the water? Seriously? I told them I’ll just take care of it next week, what’s the big deal? They said it’s their policy. Needless to say my son was disappointed. The guy who helped me “David” was absolutely useless, but in his defense, when I asked for a “manager” he said they are “all managers.” So I guess their all useless? I say this because they said they could not take care of my issue unless I pay them; I would, but it was my wife’s account and they wouldn’t take a check. When I asked for a “real manager,” they said they can only document the incident and someone will get back to me. Screw them. If my money isn’t green enough I’ll just go somewhere else. The just lost two clients; myself and a friend I recommended who I just reached out to and told him not to take his kids there and I caught him just before he was going to enroll. Good timing. Horrible place. Regret ever going there; extremely unprofessional.

So this place is good. In regards to the facilities. Convenient, clean, and everyone is extremely nice. I do, however, think they milk the system. They keep kids at a level for months at a time. My son jumps out the diving board at Hercules Swim school and able to come up and swim to the side
However here because he doesn’t flip how they want he’s kept in the same session for 6 months. I look at this school as a way just to keep him the water in non summer time. But have no confidence that he will actually become a better swimmer here. In regard to my 4 year old they worked wonders. He is able to put his head under water when I initially went he did not want water in his face. It may be better for younger children.

Update increased my 3 to a 4….