The Learning Experience – Castle Hills, Lewisville | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

Our little guy has been attending The Learning Experience at Castle Hills since he was just over 2 months old. As someone with an Early Learning degree and background, my expectations were set pretty high from the beginning. While we could tell that our son was happy, the first few months we felt as though we weren’t getting enough communication from his teachers. Is he eating enough, should we send more food, why were his clothes changed…all were common questions we had. We realize that a lot of these issues are due to the fact that we are dropping off and pick up at the front and not having direct contact each day with his teachers, but trying to bridge that gap was sometimes very tiresome. I also wish the app allowed better communication with the teachers. We have noticed a lag in what should be real-time updates in the app and some inconsistencies when his feeding amounts are recorded. I will say that the administrative staff at TLE has really been great about hearing all of our concerns, and I can say that there have been great strides towards improvement in communication. We can also tell that our son genuinely loves it here. He always has a big smile on his face. I’m giving four stars because we feel improvements continue to be made and our concerns are heard. As first time parents, we just want to know he is safe, well cared for, learning, and having fun.

We’ve been in Texas with the The Learning Experience Castle Hills for almost 4 months now. My Teddy was 19 months and never been in daycare or even around many people due to the fear of Covid. So, with the relocation to Texas and starting daycare I had a lot of anxiety and paranoia on the care and safety of my son. The Learning Experience staff has really made our transition easier and definitely has provided me with the comfort in knowing my son is safe and well taken care of while I’m at work. I expressed all my concerns prior to his start date and everyone has been very understanding and cooperative. There were some small communication updates concerns I had in the beginning, but I also expressed those concerns and a huge improvement on daily updates have been made. My daily updates and photos definitely make my day easier knowing my son is eating well and enjoying his daily activities. I’ve also seen a lot of growth improvement in my sons motor, comprehension, and listening skills. Overall, I’m thankful for the genuine care my son is receiving from the caring staff. I definitely highly recommend The Learning Experience – Castle Hills.

As first-time parents, sending our child to daycare during a pandemic was very challenging. With all the safety protocols in place, we were unable to get the full experience that parents typically get when enrolling their kids. Despite the difficult circumstances that the pandemic brought, the staff at TLE, especially Brooke (Center Director) made this process so easy for us and was very accommodating. She also handled all our concerns very positively. On our first meeting, my son instantly connected with Brooke and made a super nervous mom feel a sigh of relief. 4 months later, that hasn’t changed. The first week was difficult for us as my son had never been away from us so, I would make numerous calls a day and the staff always sweetly responded to my calls and provided me with updates on how he was adjusting. My son adjusted very quickly to the daycare and its staff. He is always very happy to go which is a great win for us.
If you’re looking for a daycare or are considering The Learning Experience, I highly recommend this location. I am sure you won’t be disappointed with the high level of care provided here.