Rockwall Swim School, Rockwall | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

My daughter has been enrolled with Rockwall Swim School for a few months after transitioning from a swim safety program and all she has done is excelled ever since. Being only three years old, she’s had the amazing opportunity to work with both Heidi’s–starting in a level that included swimming off of a platform, and now swimming with older kids, utilizing the full lap pool. I’m amazed at her progress and so grateful for her instructors!

My daughter has always loved the water and although she’s not new to swimming, I encourage any parent to enroll their child–beginner or not–because the instructors are amazing and work so well with the kids. Another thing I love is that the kids get to stay in the water the entire time during their lesson. What do I mean by that? Well…RSS does a good job at capping instructor/child ratio at 1:3, giving great attention and care to each student. While working with one child, the other children get to stay in the water and get more comfortable, versus just sitting on the edge “waiting their turn”. I love this because it’s allowed my daughter to truly explore the water during her 30 minute session. Which is a true 30 minute session in the water (not a few minutes to walk in, a few minutes to get out and shower etc.–a true 30 minutes).

The facility is great–parents can sit in stands up top and watch classes and it gives students/kids independence that I enjoy. It’s been great working with Jewell as well–awesome communication about classes and my daughter’s progress. From instructor feedback to program information, she’s been the best point of contact! Did I mention I love both coach Heidi’s! They have challenges and loved on my daughter and pushed her to grow the entire way!

So yea, this is a long review, ha, but I truly recommend the Rockwall Swim School program to parents, especially for toddlers. My daughter has fun, has met kids that have become friends outside of RSS, and is progressing into a great swimmer. We love it and don’t plan on giving up our slow anytime soon, ha.

Jewel and Rockwall Swim School are such an incredible and valuable asset for the Rockwall community! Both of my children started lessons with Heidi and Jewel many years ago. They both went on to compete with the RACE club team and I could not be more thankful for both entities! When I get the chance to go watch practice, I love watching the work that Jewel and RSS are doing with such young babies and older children. They are the best for teaching children how to get comfortable with the water and for getting them ready for a competitive team. Just to address a previous comment I saw, parents are always allowed to watch the entire lesson from the stands. Being a swim parent for over a decade, I can assure you this is not a RSS rule, it is a USA Swimming rule. USA Swimming has a ton of information about Safe Sport on their website that may help with understanding why some rules are in place. Due to so many minors being on deck and in the locker rooms, it is really the best for all the kid’s and adult’s protection. As far as the set up of the building, that was built by RISD, so I would recommend any suggestions for add ons be directed to the school district. Rockwall Swim School and their team are really the best for teaching children to be safe in the water and how to swim all 4 strokes!

Years ago I gave a 5 star review and they were wonderful. Fast forward 3 kids through years of lessons, and the program has gone way downhill. They cancel regularly. The staff at the gym are extremely rude. Parents can no longer watch. They send 3 year old kid to walk by themselves out to the hall to go find their parents. You can’t use the bathroom downstairs. When you need to change, or you drive 40 minutes to get to class, and your toddler needs to use the bathroom before class, you have to hike all the way to the top then come back down to take your kid, then go back up to watch them from afar. Zero customer service at all anymore. So disappointed after years of loving the swim class. Would give zero stars for our experience the last 6 months, but our actual swim instructor Heidi is AMAZING! We will truly miss her.