Bright Horizons Windsor Day Nursery and Preschool, Windsor | Fees, Address, Admission, Vacancies, Reviews & More

I couldn’t ask for a better nursery for my daughter to attend. The staff look after her like she was their own!
Since my daughter started at Bright horizons she has come on leaps and bounds with her development. A true sign of happiness is that when I drop my daughter off for nursery she is genuinely exited to attend!

Awful experience. My son was left to stagnate and was offered little to no support and was regularly put in the younger room.

We never had any updates on friendships made and it was a very uncomfortable and alienating experience.

The customer service was minimal and the loss of Data Protection (which they never did confirm that they had found) was appalling.

Would not recommend. Try the better one down the road.

My daughter has been going to Bright Horizons Windsor for one year now and we are very happy with the overall experience. The most important thing, she is super happy, loves going there, speaks well about all the carers, eats all the food and does not want to leave when I go pick her up. Tara and Maria, the managers, are always present and highly involved in every detail. The facilities are very nice, clean and everybody is super friendly.

EDITED: I don’t have idea how you managed to investigate and answer everything that’s written in my review within 1 h, but you didn’t bother to sort out incorrect invoicing, money stolen from my bank account and safeguarding issues for weeks and months.

Avoid! They took unauthorised 2,000PS via direct debit from my account (instead of PS600). Communication with finance office is horrible- we had to chase them multiple times to sort the invoices out . Manager employed her daughter and some of the teachers are being obviously bullied by this duo. Ladies working with children are ok but there were couple safeguarding concerns- allergy related issues were not followed up accordingly; members of staff were arguing in front of children and sorting out their internal issues in front of the children; accident report was given more than 48h after accident.
Gate was broken for 2 months and no one bothered to fix it. Busy parents could not reach out to staff and drop off/ pick up their children quickly.

Even their chef left so the food was prepared by manager. I am wondering if she has Food Hygiene, Food Safety, Health & Hygiene Certificate.

* for facilities (rooms and garden) and lovely teachers and support staff
Management is rubbish – otherwise this could be the best childcare in Windsor.

Based on 2 months experience in summer 2022

My eldest daughter has been at the nursery for almost 2 years, moving from the baby room, through the different classes until the nursery room which she is currently in. My youngest daughter has just started in the baby room. I have nothing but exceptional things to say about the nursery. The staff are attentive and genuinely care for the children. They work with the parents to do the very best for the children and you leave your most prized possessions in their care, confident that they’re safe and happy.