Fern Academy Educational Childcare, Chino | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

If I could write 0 stars, I would because of how unprofessional this facility is. Think very carefully before you place your children here because I had trusted them as a parent and they failed us.

First of all, do not bring your child in unless they are timid, quiet, and well-behaved children. If they are the complete opposite, be prepared to get your child kicked out on a very short notice! And without proper interventions before it happens. They claim they do not “punish” children but that’s exactly what they did to my child. I have a 3 year old that is admittedly stubborn, has behavioral problems, and high energy. We are constantly working on this issue at home and communicated this to the teachers as well. However, instead of providing firm guidance, redirection, or collaborating with us parents to figure out the best way to guide my child, they automatically kicked him out stating “we can no longer accommodate” to a 3 years old! I was promised by the director that she would work with us instead of kicking a 3 y/o out of school! They are constantly singling him out and labeling him bad. This is a childcare facility and they cannot accommodate children of all kind therefore, they punish my son by kicking him out! Both my husband and I work full time so you would think that they would provide proper amount of notice but no! Not even a week or two notice, they just told us one day that will not accept him anymore. They are very unprofessional and incompetent!

This is the worst school I have ever seen. In addition to the enthusiastic attitude of the front desk teacher, my daughter experienced two nightmare teachers! Studying there for two months was a nightmare! For example: When a child comes home wearing two diapers, I have seen a child in my class have a nosebleed, but the teacher turns a blind eye. After my reminder, she reluctantly wipes the child’s nosebleed with a tissue wiped off the floor. I am really shocked. Me! Seeing that I was shocked, the teacher changed to a clean tissue to wipe the child’s nosebleed. There are many other shocking things like this. I hope parents who want to go to that school will consider it carefully!

The staff / directir is lazy. Doesn’t care about the health and well being of their students. They would rather give their kids cheap bottled water from plastics feed them micro plastics than have quality reverse osmosis water filters because the lady said “if we have filters we get checked on more”. Like she would rather not deal with being held to high standard providing healthy water. Instead just give the kids acidic micro plastic water. With so many great health conscious academy’s around I’d just take my kid somewhere else locally.