Germantown KinderCare, Germantown | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

If I could put no stars I would this establishment needs to be shut down until they rehire a whole new staff with proper training and caregivers who are licensed. My brothers wife picked up my niece from this establishment today met my niece hysterically crying in crib. Was told that my niece fell asleep on the floor ( something she never does) then was put in the crib and it is claimed she had just woke up upon moms arrival. But what baby cries hysterically as soon as they wake up? It was a bunch of lies after every question that was asked. The second most alarming thing was my niece had a rash once she got home (supposedly caused by pooping twice?) that was it for us. You cannot treat a baby like this under and circumstances there is no excuse. Please parents don’t allow your children to be anywhere they are being mistreated there is always another route but this place is not it until they get new management or something because what they did to my niece is unacceptable. And I hope whom ever else is still using this daycare leaves. Because the lies lack of accountability and total disregard is sad and sickening. None of these people should be childcare providers.

In brief they did not change my niece for 5hrs after she started crying due to discomfort they put her in a crib to cry herself to sleep. It’s disheartening if you don’t want to take care of children please work somewhere else.

My family is new to this center and we’ve been here for over a month now and the center is excellent! I was very hesitant to put my children in child care during this pandemic especially with a young infant but my 4 year missed following a routine and interacting with other children so I took a chance and I was pleasantly surprised at all the precautions the center is taking. The center is taking everything very seriously and are actually following through with everything they said they would be doing to their best ability to prevent the virus from spreading. They are going above and beyond to ensure they are putting health and safety first. The center is very clean the staff are very warm and welcoming creating a positive environment. My favorite part is seeing pictures of my child throughout the day doing different activities it’s something I enjoy sharing with my family. Ms. Seynabou who is the center director is incredible and does such a wonderful job running the center especially under these covid restrictions she is truly dedicated and it shows. It makes me feel comfortable bringing my child there everyday. This was the best decision I made for my children and have no regrets. Thank you to the Germontown Kindercare Staff for showing so much effort and putting their best foot forward.