About Heights Driving School
Heights Driving School ( Driving school ) is located at 2000 Lee Rd #211, Cleveland, OH 44118, United States. It is categorised as : Driving school in Cleveland, Ohio..
Other categories: Driving school
Ratings & Ranking
Heights Driving School has a rating of 2.7 and is ranked number 10131 in the US.
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- Parent & Community Engagement:
2.7/5
Overall Score
Address & Location
Heights Driving School is located at 2000 Lee Rd #211, Cleveland, OH 44118, United States.
Schools Fees
Given that it is categorised as Driving school in Cleveland, Ohio., the school fees for Heights Driving School range between 0 USD and 0 USD.
Vacancies:
No vacancies found at the moment.
Admissions:
Admissions are currently open at Heights Driving School.
Heights Driving School Proximity Zone:
The map below illustrates the average distance between Heights Driving School and student residential areas.
Parents & Students Reviews:
Heights Driving School has 43 reviews with an overall rating of 2.7. Some reviews have been edited for clarity.
Just use SafePass Driving school if you can, they had decent customer service and are willing to work with you. But THIS school is definitely not a good choice, seeing as though I had issues before I could even get started. Customer service is AWFUL!!!
Im not sure where to start but I will definitely say this school is NOT professional! I was looking for a school that could get me scheduled for behind the wheel lessons before my Temporary Permit expired. I found this school and took a look to see if they were able to do that but at the time, the very rude person I spoke with said they had no times available that were within the timeframe I was looking for. They had a nasty attitude and when I asked for a refund she said she would get that sent through to the person responsable for handling those process. 7 days later I call back in to get an update and the next person I got ahold of says it was never requested and that there WERE times available that fit my timeframe just fine. Im obviously frustrated but remain professional, never swearing and asking for at least an email confirmation letting me know it was actually requested this time since I had found another school already and she proceeded to give me very vague responses and get upset. Not only did she rudely place me on hold after being faced with questions she as an employee SHOULD have had the knowledge to answer but when I asked for the email confirmation she told me it was policy to not send anything like that out, AND THEN FOUND A WAY TO SEND THAT TO ME ANYWAY! So now after being frustrated and lied to, I await for the person that handles refunding to actually look at the request which could be days, weeks or even months away because I also could not be given a time frame for that either.
He assumed that I had already been driving for years, despite stating otherwise. Then he would tell me what to do and when I screwed up, but not how to improve. So he wasn’t so much an instructor as a director and critic, only without anything constructive to say. He just was giving me the requisite number of lessons for my $350 and not going to bother with making me any better of a driver.
It actually took me 4 years to finally get my license. I was not a bad driver, mind you, I just had no confidence or level of ability as a driver to pass the test. So I practiced without him. By then, passing the written portion was no problem, but passing the driving portion was shaky, and he never helped me improve on backing up.
Again, he just seemed to think I had already been driving for years, ignoring that on our first outing I was perfectly content to drive at 5mph, because it was more than twice as fast as how I moved when walking (2mph).
I don’t know in what world people drive without licenses until they reach thirty, but this person is not in that world. Mr. Lee was terrible and I wish he hadn’t been my instructor.