KIDS FIRST Swim School – Perry Hall, Perry Hall | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

Reading some of these reviews make me chuckle a little bit given the nature of what this service is supposed to be providing. Yes, the swim school is a bit out dated, would it benefit from new carpet or new paint? Sure. But that’s not what I’m paying for. I’m paying for a skill being taught to my daughter that could save her life some day. Not for the carpet, old changing rooms, or old paint. It’s ironic to complain about a swim school being dingy when you’re paying for your child to learn how to swim just to take them to the beach in the summer or water park where both environments could be a lot dirtier. The instructors have been GREAT. And, I see my daughter making improvements almost every session. Yes, there have been delays with being able to reach someone on the phone but from what I’ve seen, that’s usually because the staff that’s responsible for billing or schedules sometimes are also the instructors. I never see these people take breaks or have several days off. I think people need to understand that “hiring more staff” isn’t as simple as just hopping on indeed. You need CERTIFIED swim coaches and teachers, that’s not the same as a young person hopping on a register at Chick Fil A down the street. Those quality employees will always be hard to come by since the average person doesn’t have certificates in swimming or swim coaching.

My daughter did the mommy and me course twice and didn’t learn anything. I didn’t feel like the instructors were very indulged with the children. The instructors I’ve had, both have been very young and didn’t really seem to know what to do with several kids crying or understanding of what to do. I also received several weird stares when my child was having some behavioral issues because we could barely hear the instructor as multiple kids were crying, which as a mom you know can be very frustrating when someone keeps giving you looks. I decided in the moment, the best thing for me as a mom and the mature adult was to exit the class in the middle of the class and I never went back. I will not recommend this place to anyone in Perry Hall. I was sad to go because as I stated this was my daughters 2nd time doing the sessions and I live 5 minutes down the road, but it’s not worth the money or the frustration. This place has under 4 stars so that’s the 1st red flag to parents! Take heed!