Primrose School at Cahoon Commons, Chesapeake | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

The teachers in the EPS 2 class room lack compassion and patience and should not care for children. The other teachers seem kind and nurturing.
I saw firsthand how the teachers in EPS 2 mistreated my 2 year old daughter. When I brought It up , the assistant director basically told me I was overreacting and that I wasn’t ready to have her in daycare. The first hour of being there my daughter loved it. She was happy in the first class she was in (EPS1). But when I went to go look for her about 30 minutes later to give her a water bottle, they put her in a different class without telling me… They moved her with the older two’s because she was talking more than the children in EPS 1. I walked in to give her the water and she was quietly playing with another child. This class wasn’t as bright and bubbly as the first class but I let it go because my daughter seemed okay. I came back about 30 minutes later to check on my daughter. I looked through the window in the classroom door and I see her laying face down on the floor while the other children are sitting in their cots. As I’m watching I realize she’s crying because she wants a cot that belongs to another child. I see that she’s having a tantrum so I continue to watch to see how the teachers handle it. One of the teachers stops sweeping and yanks my daughter up under her arms while yelling “that is not your cot” then put her down on another cot. My daughter, upset and crying walks over to the other teacher who’s leaning on the changing table , reaches up to be picked up. The teacher ignores my daughter and continues to lean. A few seconds later another little girl reaches up to be picked up and the teacher immediately picks her up. As the teacher bends down to pick the other kid up she notices that I’m looking through the window. She began to smile nervously and got down to my daughter’s level to “console her “. They didn’t know I was watching that whole time. I wish there was video footage. I told the assistant director and she cut me off and tried to explain the rules of the classroom. When we got home I took my daughter to the potty and she told me that her bottom hurt. (Pointing to her private area) I looked and it was red . I called the school immediately to ask if they changed her. I thought maybe they used wipes I didn’t provide. The assistant director said no then proceeded to ask if she fell outside… why are you asking me?? Your teachers were outside “watching” her.

Even if it’s convenient, go elsewhere. Our 2yr old son was put on one of their programs for biting. A “probation” of sorts. The program requires a teacher to be within arms reach at all times. Our Pediatrician had no concerns and said it was entirely normal and highly likely that a teething 2yr old will bite. Apparently, even under this program, they still couldn’t stop him. LIES. It wasn’t until we were being called repeatedly for “incidents” that we began to question them. On more than one occasion they admitted that no additional person was present or in arm’s reach. On one occasion the lady at the front apologized because she wasn’t even aware of the program or that an additional person was required. We are both dual military and as you probably know, leaving work from any of the Navy bases is no short commute to their Chesapeake location. We moved our son along with our other son that was attending there to a different facility and WHAT DO YOU KNOW… no issues. Call it what you want, but it seemed to us that Tonya shows NO GRACE and is only after the kids that cause her no issue. After all, the demand for that location is pretty high.. so why not be picky right? I had high hopes for this place, but despise it now. Go anywhere else.

PRIMROSE… if you want to respond… go ahead… but please include in the response, the repercussions the teacher faced that mishandled the infant… (my mother in-law saw/you called her about it) because I believe the parents who entrust you with their children are owed more than a message on Procare that says “XXXXX is no longer with Primrose”.