Primrose School of Fletcher Heights, Peoria | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

On the surface Primrose appears to be the perfect school to prepare your child for kindergarten. Nice classrooms, great playgrounds and friendly staff. This is a facade that’s masks the true nature of how this school operates.

My 2 year old son started at Primrose at Fletcher Heights in December. By the end of March he was “dis enrolled”. In the beginning of February we received a message (not a call) that he had to “cool off” in the office because he threw a tantrum (big surprise from a 2 year old…). After that, we received a message every time he had a tantrum. This was their tactic to document his behavior. It was obvious at this point our son was “black balled” and would never be given a chance at this school.

We took initiative to schedule a meeting with the school owner (Heather) and director to discuss what we can do to help our son soon after receiving the first message in February. We did everything including getting our son evaluated for autism and both cognitive and behavioral evaluations. He is not on the spectrum and he is excelling in all the other attributes that were evaluated. My son experienced several life changes since enrolling in this school. We just moved here from another part of town and we also welcomed another addition to our family. Zero sympathy was given to these life event changes and the school showed no interest providing additional time for my son to acclimate himself.

If your child is not “perfect” in the eyes of Primrose, they will quickly begin the process for getting your child “dis enrolled”. Per the parent handbook, they can dismiss your child “at any time, for any reason”. If the owner (Heather) ever reaches out to you regarding an issue, it’s too late. Start looking for another schooling option for your child. I would strongly advise you to save your deposit and consider another preschool. After looking at other schools in the area, they indicated several other parents are considering leaving Primrose due to their lack of interest is dealing with children that have a personality that doesn’t fit their “high standards”.

The director will more than likely see this review and type a lengthy politically correct response that will try and convince you otherwise. This is 100% how all this went down. Don’t buy their impending rebuttal and fake apology for our experience.

I don’t normally write reviews, but felt the need in hopes I can support other families going through a similar story as my family did with Primrose Fletcher Heights. We decided to withdraw both our children from Primrose due to several unforgettable and disheartening events.

We began to get calls everyday asking us to pick up our son due to his behaviors only to be questioned by the owner why we haven’t brought in homemade supports/interventions for him when I asked her what they are doing differently to support this pattern of behaviors. My son quickly learned that it was OK to misbehave only to be rewarded by their staff to call parents ultimately leading to being sent home to his favorite place. I am saddened to share that when I questioned the owner of Primrose, Heather, as to why they are not trying anything new, her immediate response was, “We have been putting up with your child for years.” The words out of her mouth spoke volumes to me that my child would never be successful with a negative leader whom would say that to a parent. I have been an educator for 17 years and would never think or speak this way about a child. I immediately ended the phone call and withdrew my son.

We have since enrolled him in a new daycare where he is excelling! He has had zero behavior incidents since starting him in this new school on September 11th. In a strange way it was a blessing Heather made such a disgusting comment about my child because it gave us the immediate urge to withdraw him as we were juggling with the idea to change daycares for months.

I hope this message reaches any families considering the idea as to whether they should remain with Primrose. The only regret I have is not withdrawing him earlier knowing what I know now and the harm he felt from the adults while he attended.