Rocking Horse Academy, Kyle | Fees, Rankings, Address, Admission, Vacancies, Reviews & More

Update: 1 year and 4 months later and they have never contacted me. When my husband contacted them, they are now saying I requested to be removed from the waitlist, which is a complete lie. They gladly took my money and never contacted me.

Whew, this may be a long one. I really wanted to put my newborn in this program because of their good reputation and the fact that I just live a block away and would love to have my new son so close. I should share that this is my first child so I’m very new to the entire process. I visited the facility and spoke with them about the time frame that a would need to begin child care. I was told that that time frame looked feasible for getting my child in. So I put in the application fee and was told they would be contacting me with specific start dates. I figured at the very least the start would be around the time frame that I communicated……..However, I never received a call.
I began calling regularly to find out if I could get a firm start date. Each time I was told to call back next month and they would definitely be able to tell me. I continued this process all the way up until a few weeks before I needed to go back to work. Finally someone told me something “firm”. They told me it would still be another 6-9 months before my son could start. 6-9 months on top of the 4 months I had already been waiting! I was very clear on my needed timeframe and definitely would not have applied if I had known it wasn’t feasible. Mind you, again, I was told in no uncertain terms that my time frame was feasible prior to submitting the application fee. Now they won’t refund me and I have to begin my search again for child care in the meantime and am in a bit of a desperate situation.

The building is nice and well kept, cleanliness I would say was okay.
Teachers were great and kind

I’m very disappointed in the owner and director Which are mother and daughter. They chose to keep a child who was mentally different with the other children. Normally this wouldn’t be a problem but let me explain what this child would do…. This child would have random blackouts and start hurting any child/ children and teachers around them . They kept this child for years which put not just strain on the his victims parents, but of course the teachers who tried so hard to keep children safe but couldn’t predict this child’s episodes.

They could use better judgment and put their teachers first . Once they realize it would be a better place to work. They need to learn to make decisions on keeping the teachers and families happy with a ease of mind,
Not worry about losing a child paying full tuition When the child hurts other children and teachers daily

This review is long overdue. We have been with Rocking Horse Academy for over 6 years now and couldn’t have found a better place to send our kids to. Throughout the years there has been a lot of change around us, however Mrs. Rebecca and Miss Marissa have always been the same. They have such a great staff and are always willing to go the extra mile when it comes to making you feel at ease. Of course there are always challenges with growing kids and new teachers, but I’ve always been able to voice my concerns with the Administration and feel like action is always taken with the children’s best interest at heart.
Even through COVID this place remained in constant contact with us and helped us get through all the challenges of not having immediate care. Thankfully, they were so strict with protocols that the school was only closed once! To say that we have made life long friends here is an understatement! We truly are grateful for Rocking Horse!